Healthcare in Britain is usually safe and it is rare for anything to go badly wrong, but the worst can happen. If something does go wrong with healthcare that causes someone harm, we are here to listen, explain the options available and help people find the support and information they need.

We can give advice on making a complaint to the NHS or private healthcare, coping with an inquest or taking legal action. As the leading patient safety charity in the UK we offer a range of services to suit individual needs. We are completely independent and rely on volunteers, fundraising and generous donations from supporters to enable us to help patients and bring about change.

Find out more at www.avma.org.uk